Answers to common questions

We serve three regions: Fredericksburg (including Stafford, Spotsylvania, and King George), Richmond (including Henrico, Chesterfield, Midlothian, and Glen Allen), and Charlottesville (including Albemarle County, Crozet, and Louisa). See our service areas page for the full list. If your community is not listed, contact us; we regularly serve the areas between.

Yes. Tenfold & Co is a DBA of Two Sisters Cleaning and Organizing, LLC. We adopted the new name as we expanded into new services and regions. Your team, schedule, and account are unchanged.

Residential cleaning (recurring and one-time), deep cleaning, move-in/move-out cleaning, organizing and decluttering, property turnover for short-term rentals, estate cleanouts, hoarding support, and commercial cleaning. Add-ons include carpet cleaning, appliance detailing, laundry, and junk removal. See all services.

Use our estimate form, call or text (434) 207-2246, or email sales@twosisterscleaningco.com. Most estimates are provided the same day.

Pricing depends on the size and condition of the property, the type of service, and how often you would like service. Every estimate is itemized and transparent, with no hidden fees.

No. Many clients provide access instructions, such as a lockbox or garage code. We protect the safety and security of your property at all times.

Yes. We bring all supplies and equipment and use safe, effective products. If you prefer that we use specific products you provide, we can accommodate that with a signed waiver.

Yes. We offer weekly, biweekly, and monthly service. Recurring clients receive priority scheduling, an assigned team lead, discounted add-ons, and direct messaging through our client portal.

Yes. Our commercial division serves offices, retail, medical, and managed properties, and our property turnover service supports short-term rental owners and managers. Clients with properties in more than one region can consolidate service with us.

We ask for at least 24 hours’ notice to reschedule. Late cancellations may incur a fee, though we always aim to work with you.

We accept all major credit and debit cards through our secure payment system. New clients are asked to keep a card on file for billing.

Yes. If your pet is anxious around new people, we recommend keeping them in a comfortable room during service.

Contact us within 24 hours and we will return to make it right. We take every concern seriously.